Shipping Policy
WELCOME TO LOVETTE
At Lovette, we're dedicated to delivering our exquisite floral arrangements and gifts across Klang Valley and Selangor, bringing joy and beauty directly to your doorstep or that of your loved ones. Please review our detailed shipping policy to understand our delivery processes, areas covered, and how we manage shipments.
SHIPPING RATES & DELIVERY TIMES
Our shipping rates and delivery times vary depending on the delivery location and the specific shipping option selected:
- Standard Delivery: Typically 3-5 business days for most areas. Rates are calculated at checkout based on the delivery address.
- Same-Day Delivery: Available in certain areas for orders placed before the daily cutoff time (usually around noon). Ideal for last-minute gifts and surprises.
- To improve customer service and effectively respond to your requests and support needs
ORDER TRACKING AND NOTIFICATIONS
Upon dispatch, Lovette will provide you with a tracking number and link via email, allowing you to follow your order's journey. We strive to keep you informed of your delivery status to ensure a smooth and satisfying experience.
SPECIAL DELIVERY INSTRUCTIONS
For special delivery requests or instructions, please provide details in the order notes during checkout or contact our customer support team shortly after placing your order. We'll do our utmost to accommodate your needs and ensure a delightful delivery experience.
CUSTOMER SUPPORT
For any queries, concerns, or further assistance regarding our shipping policy, please contact our customer support team. We're here to help make your Lovette experience as joyful and hassle-free as possible.
- Contact Email: contactus@lovette.com
- Phone Number: 011-6388 9516
CONCLUSION
At Lovette, we're committed to ensuring that your floral expressions of love, sympathy, congratulations, or celebration are delivered with care and precision. Thank you for choosing Lovette to be a part of your special moments.